getTicketCollection() ->joinFields() ->setOrder('last_reply_at', 'desc') ; ?>

__('My Tickets') ?>

getMessagesBlock()->getGroupedHtml() ?> count()): ?>

__('Create New Ticket') ?>

    getFrontendIsAllowPriority()): ?>
  • getFrontendIsAllowDepartment()): ?>
  • getFrontendIsAllowOrder() && $this->getOrderCollection()->count()): ?>
  • getCustomFields() as $field): ?>
  • getInputHtml($field)?>

    getDescription() ?>

* __('Required Fields') ?>