Our phones will be off on September 20th for internal training.

Our Turnaround Times have been affected company wide for all services due to increased order volume. You can view our current turnaround times here

Shipping and Payment Details

 

Shipping:

Please allow up to 2 business days for us to process your shipping. If you live in an area outside the United States, simply call us and we will quote you.

We use the following Carriers for shipping packages

·UPS: For small to medium size packages

·USPS: For small to medium size packages

·FedEx: For small to medium size packages

·Freight Carrier: For items too large to send via USPS/UPS/FedEx

PLEASE TAKE NOTE THAT ALL ITEMS SHIPPED VIA FREIGHT CARRIER TAKE SIGNIFICANTLY LONGER THAN ITEMS SHIPPED VIA USPS/UPS/FedEx. THIS IS A FACTOR THAT IS OUT OF OUR CONTROL. SHIPMENTS SENT VIA FREIGHT CARRIER ON AVERAGE ARRIVE WITHIN 7-12 BUSINESS DAYS FROM THE DATE OF PURCHASE, BUT THIS CAN BE DELAYED DURING PEAK SEASONS, SEASONS WHERE INCLEMENT WEATHER IS PRESENT, OR SITUATIONS WHERE YOUR ADDRESS IS IN AN AREA THAT IS HARD TO REACH BY THE FREIGHT CARRIER.

Payment Options:

·Credit Cards [Visa/Mastercard/Discover/American Express]

·Debit Cards  (Visa & Mastercard from most major banks)

·EFT Funds Transfer (Large purchases only)

·Paypal

·Google Wallet

 

Credit Card/Debit Card:

All credit card purchases will be process through our GeoTrust SSL(Secure Socket Layer) encrypted checkout process. We use PayFlow as our electronic gateway. If you don’t see the PayFlow or GeoTrust logos when you are making your purchase, DO NOT CONTINUE as you may not be on our secure website. Our processing logo stamps are added to our site for added protection against identity theft. If at any point you do not feel that you are on a secure site, please call us immediately.

EFT Transfer (Electronics Funds Transfer)

EFT transfers are transfers done directly from your bank to our bank. They are very secure and reliable form of payment. Since this type of payment is required to be completed over the phone, it is reserved only for large purchases exceeding $5000.00 or more. Exceptions can be made on an individual basis at the discretion of TheTVshack officers.

PayPal

PayPal customers may use your PayPal information at the checkout. If you have a PayPal debit card we encourage you to use our regular credit card option as you will earn cash back rewards on your card if you use your card instead of your PayPal login. We also save a little bit of money on the processing which in turn helps us continue to offer great pricing to our customers.

Google Wallet

Google Wallet customers may use their Google wallet information to make payment. Simply click on the Google Wallet option when purchasing your item and you will be able to make payment that way.


Please contact us at 913-732-0514 or at sales@therepairshack.com if you have any questions.