About Us
TheRepairShack.com is your destination for excellent service. We provide a service that is top notch in comparison to our competitors. Building off a retail foundation we have transformed into one of the nation's largest companies in the appliance repair sector. We repair every major brand and have one of the industry's best pricing and warranty. We repair just about anything you want to send us, but we specialize in appliance control boards.
Our Vision
To provide exceptional customer service while giving our customers excellent value in the products they purchase.
Our Values
Simplicity is key in life, and at therepairshack.com we strongly believe in it. That is why we have redesigned our website with simplicity and ease of use in mind. Nobody wants to spend hours trying to figure out how to purchase something. When you know what you want you just want to buy it and move on with your life. We ensure that our product categories and search engine makes for a simple yet very useful and productive tool in finding exactly what you need when you need it. Our checkout process is safe, secure, and easy to use. We offer multiple payment options like Credit/Debit Cards, PayPal, Google Checkout, and we even offering financing. Buying on a service couldn’t be safer, faster, or easier than with therepairshack.com.
Integrity defines not only who we are as a company today, but who we will become in the days and years to come. At therepairshack.com we pride ourselves on excellent customer service from the beginning of the shopping experience all the way to the end of the shopping experience and the years to follow. We know that sometimes things don’t go smoothly due to unforeseen circumstances, but we also know those are the times where we really shine because we're going to do everything in our power to make sure you walk away feeling good about your overall experience and would recommend our service to your friends and family.
Customer service is not a department, it's an attitude! Therepairshack.com is known for its dedicated team that assists our customers on orders and warranty related questions. We believe in building relationships and ensure that our team is available to resolve all questions through e-mails, over the phone, and in person in the quickest amount of time possible. We want you spending time enjoying your products not trying to get answers to questions, that’s why we are committed to fair pricing, on-time delivery, and warranty and repair service that is superior to our competition.