Terms and Conditions

The Terms and Conditions (T&C’s) contained herein along with the Privacy Policy, form an Agreement regulating the relationship with regard to the use of TheRepairShack.com’s ‘shopping’ Platform (Site) by the User. Please read this Agreement carefully. By accessing, browsing, visiting and/or using the Site, for any reason whatsoever, the User is deemed to have accepted the terms and conditions listed herein. The User is advised to regularly check for any amendments or updates to the terms and conditions set out herein, from time to time.

Definitions

  • "Agreement" means the Terms and Conditions (T&C’s) contained herein along with the Privacy Policy. It will also include references to this Agreement as and when amended, notated, supplemented, varied or replaced.
  • "Customer" means and includes any Natural person/ Legal entity/ Buyer who makes an offer to TheRepairShack.com for sale of the Products promoted or displayed on the Site, by placing an order on the Site and/or with TheRepairShack.com.
  • "Information" is defined as any information the User provided to TheRepairShack.com in the registration, buying or listing process, in the feedback area or through any e-mail feature.
  • "Product(s)" includes the goods, services promoted / displayed on the Site and/or sold by eZmaal.com through the Site.to the terms and conditions as listed herein.

Product Listing

TheRepairShack.com strives for accuracy in all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information contained herein or referenced on our website. Due to human error and other determinates we cannot guarantee that all item descriptions, photographs, compatibility references, detailed specifications, pricing, links and any other product-related information listed is entirely accurate, complete or current, nor can we assume responsibility for these errors.

In the event a product listed on our website is labeled with an incorrect price due to some typographical, informational, technical or other error, TheRepairShack.com shall at its sole discretion have the right to refuse and/or cancel any order for said product and immediately amend, correct and/or remove the inaccurate information. Additionally, all hyperlinks to other websites from TheRepairShack.com are provided as resources to customers looking for additional information and/or professional opinion. TheRepairShack.com does not assume responsibility for the claims and/or representations made on these or any other websites.

  • "Services" means the services offered on the Site solely for the reason of aiding the sale of the Products.
  • "Site" means the internet website having the internet protocol address "http://www.TheRepairShack.com ".
  • "Manufacturer" means any person / legal entity, trade organization/s, manufacturer/s, shop etc. who has manufactured the Products that are promoted/displayed and/or sold on the Site.
  • "User" includes every person who accesses, browses, visits and/or uses the Site and includes a Customer.

Interpretation

Unless the context otherwise requires, (i) words importing the masculine gender shall also include the feminine gender and vice versa; and (ii) the use of the singular shall include the plural and vice-versa.
The terms "herein", "hereof", "hereto", "hereunder" and words of similar purport refer to this Agreement as a whole.
The words "include" and "including" are to be construed without limitation.

The Agreement between the user and TheRepairShack.com shall be subject to the following

Use of the Site is available only to persons who can form legally binding contracts under applicable law. Persons who are "incompetent to contract" within the meaning of the (Contract Act No.and Year) including un-discharged insolvents etc. are not eligible to use the Site. You are prohibited from purchasing any material which is for adult consumption the sale or purchase of which to/by minors are strictly prohibited.

If the User is registering as a business entity, he/she represents that he/she has the authority to bind the entity to this Agreement. Unless otherwise specified, the materials on the Site are directed solely at those who access the Site from their own countries. TheRepairShack.com makes no representation that any Products or Services are appropriate for us. Those who choose to access to the Site from outside the jurisdiction are responsible for compliance with local laws if and to the extent local laws are applicable. TheRepairShack.com will deliver the Products only within its jurisdiction and will not be liable for any claims relating to any Products ordered from outside its jurisdiction.

These terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the shopping services of TheRepairShack.com, the User agrees to be bound by the Terms and Conditions.

All prices, unless indicated otherwise are in USD. The prices displayed are exclusive of tax, applicable in accordance with the law. All purchases shall attract VAT at the rate of (applicable VAT rate, e.g.: 5%). In addition, Octroi will be charged if and as applicable. All such taxes shall be payable/ recoverable by/from the Customer. "We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time"

All displayed prices and availability of the Products are subject to change without prior notice at the sole discretion of TheRepairShack.com.

TheRepairShack.com reserves the right to refuse or cancel any order placed for a Product that is listed at an incorrect price. This shall be regardless of whether the order has been confirmed and/or payment levied. In the event the payment has been processed by TheRepairShack.com the same shall be credited to the account of the User and duly notified to such User by email.

In a credit card transaction, the User shall use his/her own credit card. TheRepairShack.com shall not be liable for any credit card fraud. The liability to use a card fraudulently shall be on such User and the onus to prove otherwise shall be exclusively on the User.

On receipt of purchase orders TheRepairShack.com shall, in due course (depending on the mode of payment) dispatch the Product to the Customer. Any request for cancellations of orders once duly placed on the Site, shall not be entertained.

In the event that a non-delivery occurs on account of a mistake by the Customer (i.e. wrong name or address) any extra cost incurred by TheRepairShack.com for redelivery shall be claimed from such Customer. In the event that the Customer for any reason whatsoever abstains from honoring such claims of TheRepairShack.com. TheRepairShack.com shall have the right to withhold the delivery of the Product to such Customer and/or his/her nominee, in lieu of the payment of extra cost contemplated in this clause.

TheRepairShack.com shall not be liable for any delay / non-delivery of the Products, for reasons, including flood, fire, wars, acts of God that are beyond the control of TheRepairShack.com.

The User expressly agrees that the use of the Service(s) and the Products of the TheRepairShack.com is at the sole risk of the User. The Products of TheRepairShack.com are provided on an "as is" basis without warranties of any kind, whether express or implied. Therepairshack.com its affiliates, employees, agents, consultants, contracted companies make no warranties of any kind, whether expressed or implied, for the Products it is providing or as to the results that may be obtained from use of the Products or Services, or as to the accuracy, reliability or content of any information, service, or merchandise provided through the Site. It is hereby also clarified and understood that all warranties, implied or express take place between the Manufacturers and the Customer unless otherwise expressed or implied.

Product(s) sold as "Repair Services"

The User expressly agrees that purchasing a "Repair Service" is at the risk of the User. It is understood by the User that Therepairshack.com its affiliates, employees, agents, consultants, contracted companies make no warranties of any kind, whether expressed or implied, that a successful repair will be completed. The user also understands that they are sending a part to us that is "Broken" and has a replacement value of zero dollars.($0.00 USD). If the User sends a "broken" part to us for repair and is damaged during the shipping process to our facilities or from our facilities, we will not be liable for any damages to the part. Unless expressly stated or implied, Therepairshack.com its affiliates, employees, agents, consultants, contracted companies do not offer any warranty for our services offered.

In the event that the product is found to be defective, the Customer can utilize the services of the Manufacturer, in respect of any guarantee, warranty etc. TheRepairShack.com shall not incur any liability for the defective product, but may at its sole discretion, act as an intermediary between the Vendor and the Customer. In such an event, if the Product is returned within a period of 15 days to TheRepairShack.com. TheRepairShack.com may reimburse the Customer or replace the Product, subject to the policies of the Manufacturer and TheRepairShack.com extant at the relevant time.

Notwithstanding anything contained herein TheRepairShack.com acts only as retail traders through various platforms (online web store, print ads, call center, mail order catalogues, SMS. etc.) for various Manufacturers and shall in no way be responsible for any quality of Product, replacement, damages, additional cost , losses, expenses and/or taxes incurred by Users qua the Products. In no event shall TheRepairShack.com, its directors, officials, representatives and employees be liable for any damages relating to the Products.

The User agrees to use the Services and/or Products provided by TheRepairShack.com, its affiliates, consultants and contracted companies, for lawful purposes only.

When the User visits the Site or sends emails to TheRepairShack.com, by means of electronic communication The User consents to receive communications from TheRepairShack.com electronically. TheRepairShack.com shall communicate with the User by email or by posting notices on the Site. The User agrees that all agreements, notices, disclosures and other communications that TheRepairShack.com provides to the User electronically satisfies any legal requirement that such communications be in writing.

TheRepairShack.com shall protect the Information in accordance with the Privacy Policy of TheRepairShack.com. If the User uses the Site, he/she is responsible for maintaining the confidentiality of his/her account and password and for restricting access to his/her computer, and he/she agrees to accept responsibility for all activities that occur under his/her account or password. TheRepairShack.com shall not be liable to any person for any loss or damage which may arise as a result of any failure by the User to protect his/her password or account. If the User knows or suspects that someone else knows his/her password he/she should promptly notify TheRepairShack.com by contacting TheRepairShack.com through the address provided herein below. If TheRepairShack.com has reason to believe that there is likely to be a breach of security or misuse of the Site, TheRepairShack.com may require the User to change his/her password and/or TheRepairShack.com may suspend any Users account without any liability to TheRepairShack.com

Warranty and Return Policy for Appliance Replacement Parts

All Appliance Replacement Parts are subject to the following policies:

  1. 30 Day Replacement Warranty begining the date of purchase that covers the following:
    1. Defective parts that have original packaging.
  2. 30 Day Full Refund Warranty beginging the date of purcahse that covers the following:
    1. Parts that have not been installed and have all original packaging.
  3. Exclusions to the above warranties
    1. Shipping charges for appliance parts are NON-REFUNDABLE.
    2. Accidental Damage
    3. Cosmetic Damage where the part is no longer in original NEW condition.
    4. Electrical shock, power surge, or ESD Damage.
    5. Claims for broken/defective parts or components that do not have matching serial numbers from the serial numbers originally sold with the unit.
    6. Claims that arise from deceptive or fraudulent information.
    7. Parts that have been installed.

Warranty for Refurbished Laptop Products

There are 2 Warranties that are included with our refurbished laptops free or charge or for an additional fee if stated, a workmanship warranty and an extended warranty. Additionally there are exlusions to these warranties listed under secion 3.

  1. 60 Day Replacement Warranty begining the date of purchase that covers the following:
    1. Defective electronic parts that were in place at the time of purchase.
    2. Used Batteries are warrantied to hold a charge for at least 30 minute.
    3. New Batteries are warrantied to hold a charge for at least 1 hour unless otherwise stated but always a minimum of 1 hour.
    4. A/C Adaptors are fully covered.
    5. Damage in shipping
    6. Return shipping is covered for warranty claims within the first 60 days from the date product was shipped to the customer.
  2. 1 Year Exteneded Labor Warranty that begins the date of purchase and covers the LABOR for the following:
    1. Replacement of used batteries are warrantied to hold a charge for at least 30 minute.
    2. Replacement of new batteries are warrantied to hold a charge for at least 1 hour unless otherwise stated but always a minimum of 1 hour.
    3. Replacement of defective parts
    4. Replacement of a/c adapters
  3. Exclusions to the above warranties
    1. Return shipping for any warranty claim that where 60 days has elapsed from the date of purchase.
    2. Accidental Damage
    3. Software related issues
    4. Cosmetic damage, blemishes, scratches, dents, dings, or otherwise anythign that alters the physical appearance of the laptop after the date of purchase.
    5. Electrical shock, power surge, or ESD Damage.
    6. Tampering with the original configuration of the Laptop by individuals, companies, or employees not employeed by The Repair Shack Inc.
    7. Claims for broken/defective parts or components that do not have matching serial numbers from the serial numbers originally sold with the unit.
    8. Power related problems due to using an A/C adapter that was not shipped with the laptop.
    9. Claims that arise from deceptive or fraudulent information.

Warranty for Service Products

There are 2 Warranties that are included with our repair services, a workmanship warranty and an extended warranty. Additionally there are exlusions to these warranties listed under secion 3.

    1. 1 Year (365 DAY) workmanship warranty that begins the date you receive your part back and covers the following:
      1. Defective parts that were replaced by The Repair Shack.
      2. Board failures that are due to error by Technicians employed by The Repair Shack.
      3. Labor costs are included to fix any issues due to the original problem and/or issues directly caused due to workmanship error

In the event of a warranty claim, we will cover return shipping within the first 60 days from the date the part is shipped back to the customer. After 60 days the customer is responsible for shipping the part back to our facility. If it is found that the reason for part failure was due to a workmanship issue we will cover the shipping back to the customer and reimburse for the shipping to our facility. If the issues is not related to workmanship issues then shipping policies apply to the exteneded warranty terms.

    1. 1 Year (365 DAY) extended warranty that begins the date you receive your part back and covers the following:
      1. Electrical Shock
      2. Lightning Strike
      3. Wear and Tear
      4. Accidental Damage
      5. Clean Cycle
      6. Shipping Charges within first 60 days of part being shipped back to the customer
      7. Damage in Transit
      8. Damge by Third Party
      9. Anything else that not stated above and not excluded below

Shipping charges after 60 days are the responsibility of the customer for both directions unless it is found that there is a workmanship issue.

    1. Exclusions to the above warranties
      1. Claims that arise from deceptive or fraudulent information.
      2. Workmanship claims for shipping charges will not be honored if the board has been tampered with, modified, or otherwise modified from the condition it was shipped to the customer in, including events outside of any party's control such as lightning strike.
      3. Complete Part, Device, or Appliance repalcement in the event a part is damaged beyond repair due to a covered condition. i.e. Part is hit with lightning, which is covered by our extended warranty, but if the damage is too great that it is either impossible to repair or not cost effective to repair, in which case we will not be responsible for replacing the entire part, or the device or appliance that the part belongs to.
      4. Replacement of proprietary parts at any point before, during, or after the transaction or warranty period. Proprietary parts are parts that cannot be purchased through a typical means of ordering components and include parts such as:
        • Glass VFD Screens(Vacuum Flouresscent Display)
        • LED Screens
        • Transformers
        • Micro-Controllers (MCU)
        • EEPROM Chips
        • Keypads
        • Plastic or Metal housing

Please not that this list may not include every possible proprietary part we come across and is meant to serve as a general idea of what types of parts are considered proprietary. It is always our mission to make sure we can successfully complete a repair to the best of our ability with the parts that are available to us.

Diagnostic Fee

All repair service orders have a diagnostic fee built into the price paid at checkout. This portion of what you pay is non-refundable regardless of outcome and becomes non-refundable the day your part arrives at our facility. If you purchase one of our repair services, you are agreeing to this. Below is a list of the diagnostic fees based on the type of repair.

  • Appliance Control Board Repairs - $49.99
  • Misc Circuit Board Repairs - $49.99
  • Computer / Laptop Repairs - $49.99
  • Cell Phone / Tablet Repairs - $49.99
  • HDTV / Monitor Repairs - $74.99
  • Appliance Touchpad / Keypad Repairs - $74.99(Only when paying for separate keypad repair, if sent in conjunction with a appliance control board repair, the diagnostic fee is free.)
  • Custom Repairs - Call for quote 913-732-0514

Packing Rules

When shipping a part to us for repair you are agreeing to follow the following steps:

  • Use bubble wrap, newspaper, or packing paper.
  • Do NOT use shredded paper, or packing peanuts.
  • Pack things tight, if your part is flopping around, it may arrive damaged beyond repair.
  • Do not send hazardous substances...like a dead mouse that crawled into your control. (Yes, it happens)
  • Include your receipt with your order number on it.
  • nsure your package!! Don't be the customer we have say "I told you so" to. Shipping companies sometimes like to take a break and play football with packages, so make sure that you are covered if that happens.

Core Fee Agreement

A core fee is a term we use to assciate with a control board that is either being used as a donor board to retrieve proprietary parts, or is a board that is used in conjuction with purchasing a new part. If we are selling you a replacement part, there is typically a core fee assciated with it that is 100% refundable when your core is returned to us. Like replacing your car battery, the cores are returned to the original vendor and the core fee is charged to us by them. Not all replacement parts require a core fee, but if it does, it will be refunded back to you once your core is recived by us. If we already have it then the core fee is waived. If we are using a core to repair your exisiting control, there could be a core fee charged that ranges from $50 to $100 that covers the cost of the core purchased to repair your board. As with any aditional charges, we ALWAYS contact you prior to making any decisions about your repair.

Sanitation Fee Agreement

There are times when our homes harbor neighbors in the cockroach family. They love to make circuit boards their hang out spot. We understand that it is out of your control, but if you send us a board that is saturated in cockroach or simliar fecal matter or parts, there may be a sanitation fee added to your order. Federal Regulations require us to sanitize the board as insect fecal matter can carry pathogens. Please note that many boards have small traces and this discloser is not for those. You will have to use your best judgment, if there is clearly a lot, and you don't want to pay the $50 sanitation fee, grab some circuit board cleaner from a local hardware store, and clean as much of it off as you can. We can't force our technicians to work on something that is hazardous to their health, no matter how minimal the risk is. If you send us a board that requires sanitation, by law we cannot mail the board back to you without sanitizing it first. Additionally the sanitation fee is non-refundable and non-negotiable. We use a 3rd party company that does the cleaning. Please know that we do not like charging this fee, so if you have a board you think might trigger a sanitation fee, take a picture of it and send it to us BEFORE you ship it to us and we will tell you ahead of time because once we receive it, the law requires us to sanitize it prior to shipping. Hopefully you can understand.

Donor Policy

If in the event your part can't be repaired due to a proprietary part being bad, we may give you a donor option. Proprietary components can't be purchased so we have to source them from another part. The donor option is optional because there is no time guarantee on sourcing the donor part you may need. We will only give you this option if your board can't be repaired without the proprietary component, AND we think there is a likely chance that we can source it. If we present this option to you and you accept, the entire service fee you paid becomes non-refundable. We do this as a courtesy to the few customers that need a donor as replacing the entire unit will cost in excess of $1500 or more. If we provide this option to you, we will provide you with more details prior to a decision being made. Orders placed on the Donor List will remain on the list for a period of 6 months or until the appropriate parts are found whichever occurs first. If after 6 months a donor part has not been located we will recycle the board and close the order out. 

Time to complete repair

Our repair time fluctuates with the seasons. On average it takes about 6-7 business days for us to complete an order from the day it arrives. We repair all sorts of parts, so there is a lot of unpredictability with what we receive each day. So sometimes we get orders out in 2 days, and other times it's 10 days. Part delays can happen, technicians have families who have life events that cause them to miss work, or in some cases your repair is just more dificult than the typical repair. The moral of the story is that we want your part out just as fast as you want it out. A delay in time does not mean we are a bad company, it just means that life happened, just as it does in yours, so please be patient with us. We promise to communicate with you through the whole process.

Keypads and Touchpad Repairs

Many of the parts we service also have keypads, or touchpads. It is the part of the device that typcially has buttons and is used to engage the functions of your device. Sometimes these are built into the control and sometimes they are separate. In either case, they are not considered part of the control board, and as such are not included in the service fee. However, many times control boards and keypads will both fail, or one will fail causing the other to fail. If you send your keypad with your control board we will diagnose it for free. If it is also defective we will either quote you the cost to replace it or repair it. Sending the keypad is a bit of a pain as they are many times much larger, however in the long run it can save a lot of time to send it in with it. Please note that if you send in your keypad, it's possible that we may have to charge a little more in return shipping. Typically we don't, but if it dramatically increases the cost to ship it back we may call you prior to shipping it back. Additionally please make sure you insure your package for at least $300-$400 if you send a keypad / touchpad.

Parts requried for repair

Not following this will most likely cause a delay in your repair. Almost all controls possess 3 main components. And in most cases these are all contained on a single part. However in some cases there could be more than one circuit board that needs to be sent. Sometimes the problem you are experiencing is caused by multiple issues. We want to be able to test and repair everything the first time so that your repair goes smoothly. This is even more important if you are with a service company. You don't want to have to drive to your customer, install the repaired part only to learn that the problem was on more than one board and have to delay your customer and start the process all over again. Most controls will contain a transformer, relays, and a display. If you do not see all 3 of these components on the board, you likely have another board hiding in your appliance that you will want to send us. You will need to also send the wire harness that connects the boards together. If you are confused about what these parts are just call us before you ship anything or leave your customers house. (913) 732-0514. Additionally If there is a keypad that is potentially an issue, we reccommend you send that also.

Refund Policy for Repair Services

In the event that we receive your part and it is beyond repair we will give you some options:

  • We can scrap the board for you or ship it back to you and issue you a partial refund. We will retain the diagnostic/bench fee and refund the rest of the service fee you paid.
  • Shipping charges will be refunded in full if we have not shipped or do not ship anything back to you. If we ship anything back to you, the shipping charges become non-refundable.
  • The service fee for orders that move to the Donor list, as discussed earlier, are non-refundable.

Shipping Charges

Shipping charges are refundable as long as the item hasn't been shipped. If your part was deemed non-repairable and you have us recycle it, shipping charges you paid will be refunded. If we at any point in the transaction ship the part to you the shipping charges become non-refundable.

Accidental Order Refunds

If you order this service by mistake, or, you change your mind, no problem! You have 30 days from the time of purchase to request a full refund if your part was never sent to us. If we receive your part prior to your request the diagnostic fee of $49.99 will be charged and is non-refundable. The remaining portion of the service fee is refundable.

Service Expectations

The Repair Shack offers a very unique service, one that very few companies are do. As such the customer-business relationship doesn't always follow the same rules we are used to when go down to the store to purchase something. We understand there is a lot of stress involved when your things breaks. Most have come to us because we are the last bit of hope for you before you have to repalce the entire unit. We can never guarantee a repair until AFTER we diagnose it. Our Technicians are borderline Wizards, but they are still people. Respect and Appreciation goes a long way with us. In the event that there is a hiccup in your order, please know that it's not intentional. We truly try to provide the best customer experience possible, but the nature of our business is extremely unpredictable at times so we appreciate your patience in the event there is a hiccup as we try to revive your part.

Customer Abandonment

In the event a customer does not respond to multiple documented attempts to make contact, we will place the order into long term storage. After 60 consecutive days has elapsded from the date of the last contact via phone, email, text, or in person, we will consider the order abandoned. We will recycle the parts and there will be no refunds given for abandoned orders, however if there is any refundable portion of the service fee paid had the order not been abandoned, then that amount will remain in our system as a credit towards a future transaction.

The User further agrees to:

Provide true, accurate, current and complete Information about himself as prompted by TheRepairShack.com’s registration form (including information being the "Registration Data"), as and when required by TheRepairShack.com.
Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If the User provides any information that is untrue, inaccurate, incomplete, or not current or if TheRepairShack.com has reasonable grounds to suspect that such information is untrue, inaccurate, and not current or not in accordance with the Agreement, TheRepairShack.com has the right to indefinitely suspend or terminate you’re the membership and refuse to provide the User with access to the Site.
TheRepairShack.com will not be responsible for any damage suffered by Users from use of the Services and/or Products on this site. this without limitation includes loss of revenue/data resulting from delays, non-deliveries, missed deliveries, or service interruptions as may occur because of any act / omission of the Vendor. this disclaimer of liability also applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action.
User has also read and agrees to all conditions laid under "Policy & Agreements" and "Privacy Policy".

Copyright & Trademark

TheRepairShack.com and its suppliers, licensors and the Manufacturer expressly reserve all intellectual property rights in all text, programs, products, processes, technology, content and other materials, which appear on this Site. Access to this Site does not confer and shall not be considered as conferring upon anyone any license under any of TheRepairShack.com or any third party's intellectual property rights. All rights, including copyright, in this website are owned by or licensed to TheRepairShack.com. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the express written permission of TheRepairShack.com. The User shall not modify, distribute or re-post anything on this website for any purpose. The TheRepairShack.com names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of TheRepairShack.com. All other marks are the property of their respective companies. No trademark or service mark license is granted in connection with the materials contained on this Site. Access to this Site does not authorize anyone to use any name, logo or mark in any manner. References on this Site to any names, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to the User and do not in any way constitute or imply TheRepairShack.com endorsement, sponsorship or recommendation of the third party, information, product or service. TheRepairShack.com is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third party websites, the User does so entirely at his/her own risk. All materials, including images, text, illustrations, designs, icons, photographs, programs, music clips or downloads, video clips and written and other materials that are part of this Site (collectively, the "Contents") are intended solely for personal, non-commercial use. The User may download or copy the Contents and other downloadable materials displayed on the Site for his/her personal use only. No right, title or interest in any downloaded materials or software is transferred to the User as a result of any such downloading or copying. The User may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Contents, the Site or any related software. All software used on this Site is the property of TheRepairShack.com or its suppliers and protected by international copyright laws. The Contents and software on this Site may be used only as a shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the Contents on this Site is strictly prohibited. Unless otherwise noted, all Contents are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by TheRepairShack.com, one of its affiliates or by third parties who have licensed their materials to TheRepairShack.com and are protected by international laws. The compilation (meaning the collection, arrangement, and assembly) of all Contents on this Site is the exclusive property of TheRepairShack.com and is also protected by international laws.

Objectionable Materials

The User understands that by using this Site or any Services provided on the Site, he/she may encounter Content that may be deemed by some to be offensive, indecent, or objectionable, which Content may or may not be identified as such. The User agrees to use the Site and any service at his/her sole risk and that to the fullest extent permitted under applicable law, TheRepairShack.com and its affiliates shall have no liability to you for Content that may be deemed offensive, indecent, or objectionable to the User.

Colors

TheRepairShack.com has made every effort to display the colors of the Products that appear on the Site as accurately as possible. However, as the actual colors you see will depend on your monitor, TheRepairShack.com cannot guarantee that the Users monitor's display of any color will be accurate.

The User agrees and confirms

That the User will use the Services and/or Products provided by TheRepairShack.com, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Site and transacting on the Site.
That the User shall provide authentic and true information in all instances where such information is requested of him. TheRepairShack.com reserves the right to confirm and validate the information and other details provided by the User at any point of time. If upon confirmation, such details are found not to be true (wholly or partly), TheRepairShack.com has the right in its sole discretion to reject the registration and debar the User from using the Services of TheRepairShack.com and / or other affiliated websites without prior intimation whatsoever.
That User is accessing the Services available on this Site and transacting at his/her own and sole risk and is using his/her best and prudent judgment before entering into any transaction through this Site
That the address at which delivery of the Product ordered by the Customer is to be made will be correct and proper in all respects.
That before placing an order the Customer shall check the Product description carefully. By placing an order for a Product the Customer agrees to be bound by the conditions of sale included in its description.

The User shall not use the Site for any of the following purposes:

Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
Transmitting material that encourages conduct that constitutes a criminal offence results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.
Gaining unauthorized access to other computer systems.
Interfering with any other person's use or enjoyment of the Site.
Breaching any applicable laws;
Interfering or disrupting networks or web sites connected to the Site.
Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner of such right
The User agrees to defend, indemnify and hold harmless TheRepairShack.com, its employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, counsel fees caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to TheRepairShack.com or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of the obligations under this Agreement or arising out of the violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. this clause shall survive the expiry or termination of this Agreement.

Site Security

The User is prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for you or logging onto a server or an account which you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mailbombing" or "crashing;" (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. TheRepairShack.com will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting such Users who are involved in such violations. The User agrees not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. The User agrees, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from the Site, on this Site and other than generally available third party web browsers (e.g., Netscape Navigator, Mozilla, ChromeMicrosoft Explorer).
this Agreement is effective unless and until terminated by either the User or TheRepairShack.com. The User may terminate this Agreement at any time, provided that he/she discontinues any further use of this Site. TheRepairShack.com may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny the User access to the Site, Such termination will be without any liability to TheRepairShack.com. Upon any termination of the Agreement by either you or TheRepairShack.com, the User shall promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the Agreement or otherwise. TheRepairShack.com’s right to any Information shall survive any termination of this Agreement. Any such termination of the Agreement shall not cancel the obligation of the User to pay for the Product already ordered from the Site or affect any liability of the User that may have arisen under the Agreement.
The Site provides content from other Internet sites or resources and while TheRepairShack.com tries to ensure that material included on the Site is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. TheRepairShack.com will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Site. this disclaimer does not apply to any Product warranty offered by the Manufacturer of the Product as specified in the product specifications. this disclaimer constitutes an essential part of this Agreement.
To the fullest extent permitted under applicable law, TheRepairShack.com or its suppliers shall not be liable for any indirect, incidental, special, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Site, its services or this Agreement. Without prejudice to the generality of this Clause, the total liability of TheRepairShack.com to you for all liabilities arising out of this Agreement is it in tort or contract is limited to the value of the Product ordered by the Customer.
If any part of this Agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed to be superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Agreement shall continue in effect. Unless otherwise specified herein, this Agreement constitutes the entire Agreement between the User and TheRepairShack.com with respect to the Services and the Products and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the User and TheRepairShack.com with respect to the Services and the Products. TheRepairShack.com’s failure to act with respect to a breach by the User or others does not waive its right to act with respect to subsequent or similar breaches.
this Agreement shall be construed in accordance with the applicable laws. The Courts shall have exclusive jurisdiction in any disputes arising out or pertaining hereto. The decision of TheRepairShack.com, in respect of any dispute or difference either in interpretation or otherwise, of any terms of this Agreement between the parties hereto, shall be final and binding on the User.
Based on the regulations laid at different states, we may have to request certain documentation (especially for larger volume items) before we can ship your order. We request customers to bear with us. Your co-operation on the same is highly appreciated by TheRepairShack.com.

Contact Customer Service

You can contact us at:
TheRepairShack.com
Telephone No : (913) 732-0514
E-mail : sales@therepairshack.com